Effective Date: November 15, 2026

This Legal Notice provides essential information regarding Jertu, the business operating the website, and the primary terms and policies governing the use of our online store.

By accessing https://jertu.shop/, you acknowledge and agree to the information set forth in this Legal Notice, alongside our Terms of Service and other store policies.

1. Business Information

Business Name: Jertu

Legal Business Name: Outdoor Living

Website URL: https://jertu.shop/

Business Address: 116 E Pico Blvd, Los Angeles, CA 90015, United States

Phone Number: +1 (323) 496-5219

Email Address: support@jertu.shop

Time Zone: Pacific Standard Time (PST)

2. About Jertu

Jertu (operated by Outdoor Living) is an online retail store specializing in outdoor furniture, specifically outdoor swings, hanging chairs, and outdoor loungers. Our store is designed to serve customers within the United States. At this time, we do not fulfill international orders.

3. Communication and Support

We strive to provide accessible, direct communication for all our customers. If you have questions regarding an order, a product, or our policies, you can reach our support team through the following channels:

  • Email: support@jertu.shop
  • Phone: +1 (323) 496-5219
  • Business Hours: Monday – Saturday, 10:00 AM – 05:00 PM (PST). We are closed on Sundays.
  • Response Time: We aim to reply to all inquiries within 24 hours.

4. Product Descriptions and Accuracy

We make every reasonable effort to ensure that the information displayed on our website—including product names, descriptions, specifications, pricing, and availability—is accurate and up-to-date.

Please note that minor discrepancies between the product images on our site and the actual physical product may occur due to variations in monitor displays, lighting during photography, or minor manufacturing updates.

5. Pricing and Transparency

All product prices are clearly displayed on our website prior to checkout. Any applicable taxes or additional charges required by law will be calculated and presented to you during the checkout process before your payment is finalized. Jertu offers Free Shipping on all orders, meaning no standard delivery fees will be added to your total.

6. Payment Processing

Jertu accepts secure payments through major credit and debit cards, including:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • JCB
  • Diners Club

All transactions are processed through secure, third-party payment gateways to protect your financial information. For more details, please review our Payment Policy.

7. Delivery Estimates

We currently ship exclusively within the United States.

  • Processing Time: 1–2 Business Days
  • Transit Time: 4–6 Business Days
  • Estimated Total Delivery: 5–8 Business Days
  • Shipping Cost: Free

Please note that delivery timelines are estimates and may be influenced by factors beyond our reasonable control, such as carrier delays or severe weather. See our Shipping Policy for full details.

8. Returns, Exchanges, and Refunds

We offer a 30-day return and exchange window for both defective and non-defective items, provided the product is returned in New condition.

  • Return Shipping: Customers are responsible for the return label and associated shipping costs.
  • Restocking Fee: $0.00 (We do not charge restocking fees).
  • Refund Processing: Approved refunds are processed to the original payment method within 7 business days of receiving the returned item.

For complete instructions, please refer to our Return & Refund Policy.

9. Acceptable Use of the Website

By visiting Jertu, you agree to use our website for lawful shopping and browsing purposes only. You are prohibited from:

  • Attempting unauthorized access to our secure systems or customer databases.
  • Submitting fraudulent orders or using unauthorized payment methods.
  • Introducing viruses, malware, or any malicious code to the site.
  • Reproducing, duplicating, or commercially exploiting our website content without express written permission.

10. Intellectual Property Rights

All content present on https://jertu.shop/, including text, graphics, logos, product images, and website design, is the property of Jertu (Outdoor Living) and is protected by applicable copyright and trademark laws. You may view and use this content solely for personal, non-commercial shopping purposes.

11. Third-Party Services and Links

To operate our store efficiently, we utilize third-party service providers for website hosting, payment processing, and shipping logistics. These providers operate under their own privacy policies and terms of service. Jertu is not responsible for the independent policies or practices of these third-party entities.

12. Changes to This Legal Notice

We reserve the right to update or modify this Legal Notice at any time to reflect changes in our business operations, website functionality, or legal requirements. When updates are made, we will revise the “Effective Date” at the top of this page.

13. Contact Information

If you require further clarification regarding this Legal Notice or any of our store policies, please contact us using the details below:

  • Business Name: Jertu (Legal Name: Outdoor Living)
  • Email: support@jertu.shop
  • Phone: +1 (323) 496-5219
  • Address: 116 E Pico Blvd, Los Angeles, CA 90015, United States